Refund Policy

Customer satisfaction is important to us at Blume Beauty.

Due to hygiene and safety reasons, all skincare, beauty, and personal care products are final sale unless the item arrives damaged, defective, or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the item and packaging
• A brief description of the issue

Once approved, we may offer:

• A replacement product
• Store credit
• A refund to the original payment method

Non-Returnable Items

The following items cannot be returned:

• Opened or used products
• Sale or clearance items
• Gift cards
• Personal care items for hygiene reasons

Refund Processing

Approved refunds may take 5–10 business days to appear on your original payment method depending on your bank or payment provider.

Blume Beauty reserves the right to refuse returns or refunds that do not meet our policy conditions.